Master the art of communication, elevate your career with Professional Communication Certification !!!

Effective communication skills are crucial for success in today's fast-paced and ever-changing business environment. This Professional Communication Certification course is designed to provide learners with a comprehensive understanding of the communication skills required to excel in the workplace. The course covers a wide range of communication skills, including verbal, nonverbal, and written communication, as well as interpersonal and intercultural communication.

The course begins by introducing learners to the foundations of communication, including the communication process, communication models, and communication barriers. Learners will then explore the different types of communication, such as verbal, nonverbal, and written communication. The course will cover techniques for effective verbal communication, such as active listening, questioning, and feedback. Nonverbal communication, including body language, gestures, and eye contact, will also be explored.

The course will then focus on written communication skills, including professional writing, technical writing, and email communication. Learners will develop skills in creating clear, concise, and persuasive written communication, with a focus on effective formatting, tone, and style.

Interpersonal communication skills will also be covered, including how to build rapport, handle difficult conversations, and manage conflict. Intercultural communication will be explored to help learners navigate diverse work environments and improve cross-cultural communication.

The course will conclude with a focus on communication strategies, including presentation skills, public speaking, crisis communication, and communication in the digital age. Learners will develop an understanding of how to effectively present information, handle public speaking engagements, and navigate digital communication tools and platforms.

Upon completion of the course, learners will have gained a comprehensive understanding of effective communication strategies, the ability to communicate with confidence and clarity, and the skills to navigate diverse work environments. The Professional Communication Certification will be awarded to learners who successfully complete the course and pass a final exam.

👉Course Objectives:

✔ Understand the foundations of communication, including the communication process, models, and barriers.

✔ Develop effective verbal communication skills, including active listening, questioning, and feedback.

✔ Understand and use nonverbal communication techniques, including body language, gestures, and eye contact.

✔ Develop skills in professional writing, technical writing, and email communication.

✔ Build effective interpersonal communication skills, including rapport-building, handling difficult conversations, and managing conflict.

✔ Develop intercultural communication skills to navigate diverse work environments.

✔ Understand communication strategies, including presentation skills, public speaking, crisis communication, and communication in the digital age.

✔ Communicate with confidence and clarity in the workplace.

✔ Navigate diverse work environments with effective communication strategies.

👉Audience:

✔ Professionals who want to enhance their communication skills and excel in their careers

✔ Individuals seeking to develop the skills to communicate with confidence and clarity

✔ Anyone interested in learning effective communication strategies to navigate diverse work environments

This certification course is designed to equip learners with the necessary communication skills to excel in the workplace and navigate diverse work environments with confidence and clarity.

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👉EXAM OBJECTIVES

🟢 DESCRIBE BASIC COMMUNICATION PRINCIPLES

• Identify professional communication skills
• Identify effective verbal, nonverbal, and listening skills
  

🟢 PLAN FOR EFFECTIVE COMMUNICATION

• Analyze the effect of the audience on a message
• Analyze the effect of the environment on a message
  
• Given a communication scenario, identify the specific purpose
  
• Given a communication scenario, address ethical and legal issues
  
• Given a business scenario, select the most appropriate communication medium
  
• Effectively outline and summarize your message
  

🟢 APPLY BEST PRACTICES FOR CREATING BUSINESS DELIVERABLES

• Assemble accurate business communication deliverables
• Apply visual design standards to business communications
  
• Identify effective uses of data visualization to present complex information
  

🟢 DELIVER YOUR MESSAGE

• Describe the variables involved in delivering an effective message
• Identify methods of adapting a message based on audience feedback
  

🟢 RECEIVE COMMUNICATIONS

• Given a business communication, restate the key points of the message
• Given a message, identify appropriate responses or clarifying questions

🟢 ANALYZE COMMUNICATION SCENARIOS 

• Analyze important factors of obtaining employment
• Analyze expressions of and responses to feedback
  
• Analyze communication etiquette within a business hierarchy
  
• Given a customer service request, identify the problem, solution, and appropriate action

👉The outcome of the PROFESSIONAL COMMUNICATION Certification

The Professional Communication Certification is designed to help individuals from a wide range of industries and professions enhance their communication skills. 

Here are some of the outcomes you can expect from completing this certification:

🟢 Enhanced Communication Skills: The course provides learners with a comprehensive understanding of the foundations of communication and a range of communication skills, including verbal, nonverbal, and written communication, as well as interpersonal and intercultural communication.

🟢 Improved Interpersonal Relationships: Effective communication is the foundation for building strong interpersonal relationships. This course provides learners with the skills to build rapport, handle difficult conversations, and manage conflict, leading to improved interpersonal relationships in both personal and professional contexts.

🟢 Better Presentation Skills: Effective presentation skills are essential for many professions, and this course covers techniques for creating and delivering effective presentations, including public speaking, visual aids, and managing nervousness.

🟢 Improved Writing Skills: The course covers various types of written communication, including professional writing, technical writing, and email communication. Learners will develop skills in creating clear, concise, and persuasive written communication, with a focus on effective formatting, tone, and style.

🟢 Improved Leadership Skills: Effective communication is a critical skill for leadership. This course covers topics such as conflict resolution, negotiation, and leadership communication, which are essential skills for individuals in leadership positions.

🟢 Increased Career Prospects: By enhancing communication skills, individuals can become more valuable to their organizations. Improved communication skills can also help individuals stand out in the job market, leading to better career prospects.

The Professional Communication Certification provides learners with the necessary skills to communicate effectively in personal and professional contexts. These skills can help individuals build stronger relationships, enhance their leadership skills, and increase their career prospects.

👉Expected Job Roles for PROFESSIONAL COMMUNICATION Certification

The Professional Communication Certification is a versatile and widely applicable certification that can benefit individuals in a range of industries and job roles. 

Here are some of the expected job roles that can benefit from this certification:

🟢 Public Relations Specialist: Public relations specialists are responsible for building and maintaining relationships between an organization and the public. Effective communication is a critical skill for this role, and the Professional Communication Certification can help individuals develop the necessary skills in public speaking, writing, and interpersonal communication.

🟢 Human Resources Manager: Human resources managers are responsible for managing employee relations, recruitment, and performance. Effective communication is essential for managing employee relationships and fostering a positive workplace culture. The Professional Communication Certification can help individuals develop the necessary skills in conflict resolution, negotiation, and leadership communication.

🟢 Marketing Manager: Marketing managers are responsible for creating and implementing marketing strategies to promote products or services. Effective communication is essential for creating persuasive messaging and building relationships with customers. The Professional Communication Certification can help individuals develop the necessary skills in persuasive writing, public speaking, and interpersonal communication.

🟢 Project Manager: Project managers are responsible for leading and coordinating projects from start to finish. Effective communication is essential for managing project stakeholders, resolving conflicts, and providing project updates. The Professional Communication Certification can help individuals develop the necessary skills in project communication, conflict resolution, and leadership communication.

🟢 Business Analyst: Business analysts are responsible for analyzing business processes and identifying areas for improvement. Effective communication is essential for collaborating with stakeholders and presenting findings and recommendations. The Professional Communication Certification can help individuals develop the necessary skills in analytical writing, public speaking, and presentation skills.

The Professional Communication Certification can benefit individuals in a wide range of industries and job roles. Effective communication skills are essential for success in many professions, and this certification can help individuals develop the necessary skills to enhance their career prospects.

👉Learning materials for Professional Communication

Preparing your students for certification is a big responsibility, so let Coursocity make your job easier and more effective with specially-selected course materials and practice tests.

LearnKey

LearnKey video courseware enhances the learning experience and increases certification exam success. It provides self-paced on-demand video learning material for the Coursocity IT Specialist program. These expert learning solutions are easy to use, and interactive and help prepare students for certification success.

• Video-based e-learning courseware
• Interactive labs
• Prescriptive study guides

Practice tests for Professional Communication

CertPREP Practice Tests, powered by GMetrix

This performance-based assessment and test preparation tools help individuals achieve certification credentials. Many of your students will be anxious to assess their knowledge of applications prior to taking the certification exams. Additionally, we recognize the need for educators to properly assess an individual’s knowledge. Coursocity provides CertPREP Practice Tests that are powered by GMetrix. These tests, with included reporting and insight features, ensure your students are adequately prepared to take their certification exam.

CertPREP Practice Tests are customizable

CertPREP Practice Tests are customizable, allowing you to create a highly-effective environment conducive to student-centered learning. CertPREP Practice Tests offer two different modes:

🟢Testing mode:

• Students experience what the certification exams will be like
• Timed practice tests present scenarios to perform just like the actual certification exam

🟢Training mode:

• Students work at their own pace as they receive feedback and step-by-step instructions for each question

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👉Digital badges

Digital badges are web-enabled versions of a credential, certification or learning outcome. Representing your credential as a badge gives you the ability to share your skills online in a way that is simple, trusted and can be easily verified in real time.

CSB

Earning the Communication Skills for Business certification is something to be proud of. Digital Badges make it easy to show off your accomplishment to potential employers. After all, communication skills are consistently one of the top skills desired. Show employers you understand key communication principles and have the skills needed to be effective and efficient on the job.

🟢Flash your badge

Credly is the digital badging platform used by Coursocity. It helps students move forward professionally by quickly establishing credibility for opportunities in higher education and the job market. Each badge contains verifiable data that tells employers and admission committees what you did, who says you did it, and why it matters. What does this mean for you? Watch the video to find out.